The Job:

• Backend Development (Java / Quarkus): Design, implement, and optimize backend services using Java and Quarkus (including Netty and data protocols where applicable), with a focus on performance, reliability, and clean architecture.
• Frontend Development (Vue.js / Vite): Build and maintain the web frontend using Vue.js and Vite with JavaScript / TypeScript, ensuring a solid user experience and clean integration with backend APIs.
• Database Administration: Deploy, monitor, and maintain scalable database clusters, including MySQL, MongoDB, Cassandra/ScyllaDB, and Redis, ensuring high availability and performance.
• Streamline Data Flow: Manage and enhance data streaming and messaging systems with Kafka and RabbitMQ for reliable and efficient communication.
• Infrastructure Oversight: Administer Linux servers, ensuring their security, reliability, and smooth operation, while implementing and maintaining cutting-edge open-source solutions.

The Individual:

• Technical Expertise: Strong backend experience with Java and Quarkus; solid frontend experience with Vue.js and Vite using JavaScript / TypeScript; comfortable integrating systems via APIs.
• Database Specialist: Strong experience with MySQL and familiarity with MongoDB, Cassandra/ScyllaDB, and Redis, ideally including deploying and maintaining database clusters.
• Infrastructure Savvy: Hands-on Linux administration skills and the ability to implement open-source tools effectively in a DevOps environment.
• Problem Solver: Adept at identifying and resolving system anomalies, with a proactive approach to ensuring system stability and reliability.
• Team Player: You have a self-sufficient way of working and are always ready to support your team with your expertise.

Vos responsabilités

• Être le premier contact rassurant : appeler les clients lorsqu’ils ont besoin d’aide ; rester calme, clair et empathique dans les situations urgentes.
• Résoudre les demandes entrantes avec cœur et clarté : traiter les demandes écrites et proposer des solutions claires et centrées sur le client.
• Être garant du bon suivi des dossiers : assurer une documentation précise et un enregistrement rigoureux des données pour faciliter la continuité du service.

Vous êtes au bon endroit si vous…

• Êtes extraverti(e) avec un style naturellement positif et empathique.
• Aimez le travail d’équipe et donnez le meilleur lorsque l’on compte sur vous.
• Restez serein(e) sous pression et transformez les échanges difficiles en issues positives.
• Offrez un service méticuleux et de premier ordre, à l’oral comme à l’écrit.
• Communiquez couramment en français et en anglais de manière professionnelle.

Horaires et organisation des shifts

Nous recrutons activement et construisons un service client exceptionnel, disponible 24/7 !

• 08:00–16:30
• 16:00–00:30

(Votre planning vous sera communiqué à l’avance pour faciliter votre organisation personnelle.)

Pourquoi rejoindre PAJ ?

• Impact réel : chaque appel que vous prenez aide quelqu’un à protéger ce qui lui compte le plus.
• Culture d’équipe solidaire : vous ne serez jamais seul(e) face aux moments difficiles.
• Clarté et évolution : des processus bien définis, un feedback continu, et des opportunités de développement au sein d’un service en pleine expansion.
• Outils et formation modernes : nous mettons tout en œuvre pour que vous puissiez donner le meilleur de vous-même.

The Job:

• Du bist für die Bearbeitung von Reklamationen, Anfragen zu Umtausch und Rücksendungen zuständig
• Gewissenhaft überprüfst und testest Du unsere Geräte
• Du bist für eine sorgfältige Dokumentation und Datenpflege verantwortlich
• Du kommunizierst gerne und freundlich mit unseren Kunden bei Rückfragen
• Du identifizierst Verbesserungspotenzial und kommunizierst dies im Team

The Individual:

• Du hast eine erfolgreich abgeschlossene Ausbildung, wünschenswert sind erste Erfahrungen im Bereich Reklamation
• Du organisierst und setzt Deine Arbeitsabläufe eigenständig um
• Du hast Interesse und Freude an Technik
• Du bringst Zuverlässigkeit, Teamfähigkeit, Engagement sowie Flexibilität mit
• Du verfügst über gute Kenntnisse im Umgang mit den gängigen MS-Office Programmen
• Du bist flexibel und offen für Neues
• Gute Deutsch- und Englischkenntnisse in Wort und Schrift
• Kundenorientiertes Denken und Handeln ist für Dich an der Tagesordnung
• Teamspirit ist Dir sehr wichtig und spornt Dich zu Höchstleistungen an

The Job:

• Take full ownership of our B2B marketing – with support when you need it, but lots of creative freedom
• Research and identify new European and global markets with growth potential
• Optimize and expand our website and landing pages (WordPress) with clear, convincing messaging
• Set up and manage digital campaigns (Google Ads, LinkedIn Ads, Meta, email outreach, newsletters)
• Create engaging marketing materials (visuals, short videos – using tools like Canva)
• Think in funnels, experiment with new ideas, and constantly improve what works
• Work closely with our product and sales teams to align marketing with real customer needs

The Individual:

• 2+ years of marketing experience – ideally with B2B, but not required
• Someone who’s proactive, independent, and genuinely excited to try new things
• A strong sense for language, design and communication
• Confidence with WordPress, and ideally Canva (or similar tools)
• Curiosity for new markets, people and areas of application – from Germany to beyond
• Fluent German and English speaker

The Job:

• Develop and implement targeted advertising strategies on social media platforms to increase brand awareness and customer engagement.
• Plan and execute paid advertising campaigns across platforms such as Facebook, Instagram, Twitter, LinkedIn, and others.
• Optimize campaigns based on real-time analysis of performance metrics to ensure maximum ROI.
• Test different ad formats and audience targeting to identify the most effective approaches.
• Manage the budget for social media advertising, including ongoing monitoring and reporting of expenditures.
• Collaborate closely with the content team to develop creative and impactful advertising content.
• Produce detailed reports on the performance of campaigns and provide recommendations for future initiatives.

The Individual:

• You have a degree in Marketing, Digital Media, or a related field. You have in-depth knowledge of advertising platforms of social media networks and associated analytical tools.
• You are an expert in planning and executing social media campaigns and have proven records.
• You communicate clear and effectively, responding to inquiries, crafting engaging posts, or addressing customer complaints.
• You understand the audience's needs, concerns and preferences to connect with followers on a deeper level and build meaningful relationships.
• You are able to prioritize tasks, meet deadlines, and maximize efficiency.
• You have a proactive work style with the ability to work independently as well as in a team and collaborate across departments.
• You speak and write English fluently (other languages are a bonus).