Refund and Return Policy

Consumers have a right of withdrawal under the following provisions, whereby a consumer is any natural person who enters into a legal transaction for purposes that can predominantly neither be attributed to their commercial nor their independent professional activity:

A. Instructions on withdrawal

Right of withdrawal

You have the right to withdraw from this contract within 30 days without giving any reason.

The withdrawal period will expire after 30 days from the day on which you, or a third party other than the carrier and indicated by you, acquires physical possession of the goods.

To exercise the right of withdrawal, you must inform us (PAJ UG (haftungsbeschränkt), Am Wieschen 1, 51570 Windeck, Germany, Phone: +49 (0) 2292 39 499 59, e-mail: info@paj-gps.de) of your decision to withdraw from this contract by means of a clear statement (e.g. a letter sent by post, fax or e-mail). You may use the attached model withdrawal form, but it is not obligatory.

To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.

Effects of withdrawal

If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (except for the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than fourteen days from the day on which we are informed about your decision to withdraw from this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.

In contracts for the sale of goods, we may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest.

You shall send back the goods or hand them over to us without undue delay and in any event not later than fourteen days from the day on which you communicate your withdrawal from this contract to us. The deadline is met if you send back the goods before the period of fourteen days has expired.

We will bear the cost of returning the goods.

You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.

General information on returning goods

1) Please avoid damage and contamination of the goods. Please return the goods, if possible, in the original packaging with all accessories and all packaging components. If necessary, use a protective outer packaging. If you are no longer in possession of the original packaging, please use suitable packaging that provides adequate protection against potential transport damage.
2) Please do not return the goods freight collect.
3) Please note that the above general information under points 1 and 2 is not a prerequisite for the effective exercise of your right of withdrawal.

B. Model withdrawal form

(If you wish to withdraw from the contract, please complete this form and return it to us.)

To

PAJ UG (haftungsbeschränkt)
Hohe Str. 61
51570 Windeck
Germany

E-mail: info@paj-gps.de

I/We (*) hereby give notice that I/We (*) withdraw from my/our (*) contract of sale of the following goods (*)/for the provision of the following service (*)

Ordered on (*) / received on (*)

Name of consumer(s)

Address of consumer(s)

Signature of consumer(s) (only if this form is notified on paper)

Date

(*) Delete as appropriate