Yes. We offer flexible plans. If you choose the monthly option, you can cancel at the end of any billing month. For long-term plans (1 or 2 years), you can cancel before the next renewal date directly through your account settings.

We are here for you! You can access our extensive online Help Center, or contact our support team 24/7

Security is our top priority. Your data is stored on high-security servers in the EU and is fully encrypted. We follow strict GDPR guidelines to ensure your location history and personal information remain private.

Yes, our FINDER Portal is built for “Central Device Management,” allowing you to monitor an entire fleet or all your family’s vehicles from a single account.

Key details include:

Unlimited Devices: Add as many PAJ trackers to one view as you need.

Subscription per Tracker: Please note that each individual device requires its own active subscription to be managed within the portal.

This setup makes it easy to oversee multiple assets simultaneously while ensuring each one has its own dedicated connection and data plan.

Yes! While you can use any web browser, we recommend downloading the PAJ Finder Portal App (available on iOS and Android) for the best mobile experience and instant push notifications.

Absolutely. The Live Tracking feature shows the real-time position of your tracker on a map. Depending on your device and settings, the location updates every few seconds so you can follow movements as they happen.

Stay informed and in control with our “Smart Alarms.” You can receive instant alerts via push notification or email based on your specific needs:

Geofence: Get notified if the tracker enters or leaves a pre-set area.

Motion/Vibration: Be alerted immediately if your device is moved or shaken.

Speed: Set a limit and receive a notification if it is exceeded.

Battery: Get a warning before your power runs too low.

Additional alerts are available depending on your specific device model, ensuring you always know exactly what is happening in real-time.

Our Digital Logbook takes the hassle out of tracking by automatically recording every journey for you. It captures essential data—including start and end times, duration, and average speed—and even offers automatic categorization for your trips.

This feature is perfect for:

Business Users: Effortlessly document mileage for tax or reimbursement purposes.

Families: Keep a reliable record of travel habits and frequent routes.

Yes! Depending on your subscription plan, you can store and view your Route History for up to 365 days. You can replay any journey on the map and see exactly where the device was at any given time.

The Finder Portal is our all-in-one tracking platform. It’s where your tracker sends its data, allowing you to see its location on a map, view history, and manage settings. Think of it as your personal control center for security.